Betting Rules

1. General betting principles

By opening an account, entering a game or placing a bet with Casinia Casino, you confirm that you have read and understood the rules that apply. You are responsible for checking the details of your bet before confirming it and for ensuring that your account information remains accurate and current. Bets are accepted only through the available Casinia Casino website or approved platform features.

You must be legally permitted to use online gambling services in the place where you are located. You must also meet any applicable age, identity and account requirements. Casinia Casino may request information or documents to verify your identity, age, location, source of funds or account activity. Access to an account or acceptance of a bet may be restricted while a review is in progress.

Each player must use only their own account and payment method, unless an alternative arrangement has been expressly approved. Accounts must not be shared, transferred, sold or used on behalf of another person. You are responsible for protecting your login details and should contact Casinia Casino through the available support channels if you believe that your account has been accessed without permission.

• Check the game, market, selection, stake and odds before confirming a bet.
• Do not place a bet using another person's account or payment instrument.
• Do not attempt to bypass technical, geographical, age or account controls.
• Keep your account details secure and notify Casinia Casino of suspected unauthorised activity.
• Follow any specific instructions displayed on the relevant game or betting page.

2. Placing, accepting and changing bets

A bet is generally considered placed when it has been submitted through the platform and an acceptance or confirmation is displayed. A bet shown in a pending state has not necessarily been accepted. Casinia Casino may decline, delay or limit a bet before acceptance. The applicable odds, stake and other details are those displayed at the time the bet is accepted, subject to correction under these rules and any game-specific terms.

Once a bet has been accepted, it cannot normally be changed, cancelled or withdrawn by the player. If a cash-out, cancellation or other adjustment feature is made available, it may be subject to separate conditions and may not be available at all times. A displayed option does not guarantee that a request will be successful, particularly where prices, results or market information are changing.

You should review the confirmation shown after submitting a bet and retain any relevant reference or transaction information. If a confirmation is not displayed, do not assume that the bet was accepted. Check your account history before attempting to place the same bet again, as repeated submissions may result in more than one accepted bet.

Errors and technical issues

Casinia Casino may correct or cancel a bet where there has been an obvious error, technical malfunction, communication failure, incorrect price, incorrect game information or other material issue. This may include an error in the displayed odds, settlement information, stake, result or account balance. Where permitted, the affected bet may be settled using the correct information or treated as void.

If the platform becomes unavailable, a bet may not be accepted, even if an attempted submission appears to have been made. Casinia Casino is not responsible for losses caused by a player's device, internet connection, software, telecommunications service or failure to follow the platform instructions.

3. Settlement, results and payments

Bets are settled using the official result, outcome or game record applicable to the relevant product. The specific settlement method may be explained in the rules displayed for that game, event or market. Where a result is changed after initial publication, Casinia Casino may review and, where appropriate, adjust the settlement in accordance with the applicable rules.

A bet may be declared void where an event is cancelled, abandoned, postponed beyond the period stated in the applicable rules, cannot be verified, or does not meet the conditions required for settlement. A market, selection or individual wager may also be treated separately where the relevant rules provide for that outcome. Any return of funds following a void bet will be handled in accordance with the applicable terms.

For casino games, the game result generated and recorded by the platform is used for settlement. Players should not attempt to influence, manipulate or interfere with a game, random outcome, software, server or result. Suspected malfunction, manipulation or irregular activity may lead to an investigation and temporary restrictions while the matter is reviewed.

Account balances, winnings and withdrawals are subject to verification, applicable account rules and payment checks. Casinia Casino may delay or refuse a transaction where required information has not been provided, where activity is under review, or where the transaction would not comply with applicable law or platform requirements. Players should check their account history and raise any apparent settlement or balance error promptly.

1. Review the confirmed bet or game record.
2. Check the result and settlement shown in your account.
3. Contact Casinia Casino through the available support option if you believe an error has occurred.
4. Provide the relevant bet reference, date, game or market and a clear description of the issue.
5. Allow reasonable time for the matter to be checked against platform records.

4. Prohibited conduct and account action

Players must use the service fairly and lawfully. Collusion, cheating, fraud, money laundering, identity misuse, unauthorised access, manipulation of results and exploitation of technical faults are prohibited. You must not use software, devices, scripts, bots or other methods intended to interfere with the operation of the platform or gain an unfair advantage.

Casinia Casino may suspend, restrict, close or review an account where it reasonably suspects a breach of these Betting Rules, the Terms and Conditions, applicable law or the integrity of a game or market. Bets may be cancelled or reviewed where they are connected with prohibited conduct, an error, duplicate account activity or another irregularity. Any action will be handled in accordance with applicable requirements and the relevant account terms.

You must not place bets while impaired, under pressure from another person or with money needed for essential expenses. Gambling should be treated as entertainment, not as a way to earn income or recover losses. Never chase losses by increasing your stakes or continuing to play when gambling is no longer enjoyable or controlled.

Responsible gambling

Casinia Casino supports safer gambling. Use any available deposit, spend, time or session controls, and consider taking a break if your gambling is becoming difficult to manage. You can request account restrictions or self-exclusion through the available support process. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek independent help from an appropriate Australian support service or health professional.

5. Questions, complaints and rule changes

If you have a question about a bet, game, result, transaction or account restriction, use the contact or support function available on the Casinia Casino website. Include enough information for the matter to be identified, but do not send passwords, full payment card details or other sensitive information unless a secure verification process specifically requests it.

Complaints are reviewed using the platform's applicable complaints process. Casinia Casino may request further information, account verification or supporting records before reaching an outcome. Platform records, transaction histories, game logs and other relevant technical information may be used when investigating a dispute. If you remain dissatisfied, any further escalation options will depend on the applicable terms and legal requirements.

These Betting Rules may be updated from time to time to reflect changes to games, platform features, legal requirements, security measures or operating practices. The current version will be made available on the Casinia Casino website. You should review the rules before placing a new bet. If a specific game, market, promotion or account term conflicts with these general rules, the more specific applicable rule may apply to that activity.

If any part of these Betting Rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. Nothing in these rules removes any right or protection that cannot lawfully be excluded or limited.