Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Casinia Casino in relation to your use of the website, account facilities, games and related services. They apply to all visitors and registered players, whether you access the website by computer, mobile phone, tablet or another supported device. If you do not agree with any part of these terms, you should stop using the website and should not create an account.

You are responsible for reading the current version of these terms before using the service. Casinia Casino may update, replace or amend these terms when reasonably necessary, including to reflect changes in law, technology, games, security procedures or business operations. Updated terms will apply from the date they are published or otherwise made available, unless a different effective date is stated. Continued use of the website after an update means that you accept the revised terms.

Additional terms may apply to specific games, payment methods, competitions, promotions or other features. Those terms will be presented with the relevant offer or service and should be read together with these general terms. If there is an inconsistency, the specific terms may apply to the relevant feature to the extent permitted by applicable law.

Eligibility and lawful use

You must meet the minimum legal age and any other eligibility requirements that apply in your location. You must not use the website if online gambling is unlawful for you, if you are located in a jurisdiction where the service is unavailable, or if you are prohibited from gambling by law or by a court, regulator or other authorised body. You are responsible for checking the rules that apply to you before using the service.

The website is intended for personal and recreational use. You must not use it for commercial purposes, provide access to another person, operate an account on behalf of another person, or use the service in connection with unlawful activity. You must not attempt to manipulate games, interfere with the website, bypass security controls, use automated tools without permission, or take part in conduct that could harm other players or the operation of the service.

• You must provide accurate, current and complete information when requested.
• You must keep your account credentials private and secure.
• You must promptly notify Casinia Casino if you believe your account has been accessed without permission.
• You must use only payment methods that you are authorised to use.
• You must comply with all applicable laws, rules and instructions.

2. Accounts, verification and security

An account may be required to access certain games or services. You may generally hold only one personal account unless Casinia Casino expressly permits otherwise. Accounts are not transferable. You must not sell, lend, assign or otherwise give another person access to your account. Information supplied during registration and account verification must be truthful and must remain accurate throughout your relationship with the service.

Casinia Casino may ask you to verify your identity, age, location, payment information or source of funds. Verification may involve requesting documents or other information that is reasonably necessary for legal, regulatory, security, fraud-prevention or responsible gambling purposes. You agree to provide requested information within a reasonable period and understand that some services may be restricted while checks are incomplete.

You are responsible for activity carried out through your account unless you have reported unauthorised access promptly and the circumstances show that you were not responsible. Choose a strong password, do not reuse it unnecessarily, and keep your device and software reasonably secure. Casinia Casino will not ask you to disclose your password through an unsolicited message.

Suspension and closure

Casinia Casino may suspend, restrict or close an account where it reasonably believes that these terms have been breached, information is inaccurate, verification cannot be completed, activity presents a security or compliance concern, or continued access is not appropriate. An account may also be restricted where required by law or where responsible gambling measures indicate that a temporary or permanent break is needed.

You may request closure of your account at any time. Account closure does not remove obligations that arose before closure, including obligations relating to lawful use, outstanding transactions, dispute resolution, privacy or responsible gambling. Where an account is closed, any remaining balance will be handled in accordance with applicable law, verification requirements and the relevant payment rules.

If an account is suspended or closed, you must not create or use another account to avoid the restriction. Casinia Casino may take reasonable steps to identify linked accounts and prevent further access where this is necessary to protect the service, comply with legal obligations or support player safety.

3. Games, payments and promotions

Games are provided for entertainment and are subject to the rules displayed for the relevant game. You should review those rules before playing, including information about how the game operates, the way outcomes are determined and any applicable stake or feature conditions. Game results are determined by the systems used for the service and are not guaranteed to produce a particular outcome.

You should only deposit money that you can afford to lose. Deposits must be made using an approved method in your own name or another method expressly permitted by Casinia Casino. Third-party payments may be rejected or returned where appropriate. Payment processing can be affected by verification, banking procedures, technical issues, fraud checks, legal requirements and the policies of the relevant payment provider.

The available payment methods, currencies, minimums, maximums and processing conditions may be shown on the website and can change from time to time. You are responsible for checking the details before confirming a transaction. You should also check with your payment provider about any fees, conversion costs or restrictions that may apply.

Withdrawals may be subject to identity checks, account checks, transaction review and other lawful procedures. Casinia Casino may delay or decline a transaction where information is incomplete, where a payment has not been successfully cleared, or where the transaction appears unusual or inconsistent with these terms. No part of the service should be used to conceal the origin of funds or to facilitate financial crime.

Promotions and offers

Any promotion, bonus, reward, competition or special offer is subject to its own terms. Those terms may include eligibility conditions, activation requirements, expiry dates, game restrictions, wagering conditions, withdrawal rules and limits. You should review the full offer terms before participating. If promotional terms conflict with these general terms, the promotional terms will apply to that promotion to the extent of the conflict.

Casinia Casino may withdraw, amend or refuse an offer where permitted by law, including where there is suspected abuse, technical error, duplicate participation, fraudulent activity or a breach of the relevant conditions. Offers are not intended to encourage excessive gambling. A promotion should never be treated as a reason to gamble more than you planned.

4. Responsible gambling, privacy and legal matters

Gambling should be an enjoyable form of entertainment, not a way to make money or recover losses. Set a budget before you begin, decide how long you will play, take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or other substances. Never chase losses and never borrow money to gamble.

Casinia Casino may provide responsible gambling tools and support options, which can include account limits, time reminders, temporary breaks, self-exclusion and access restrictions. The availability and operation of these tools may vary. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support from an appropriate Australian service or qualified professional.

Information about how personal information is collected, used, stored and disclosed is set out in the Privacy Policy. By using the service, you acknowledge that information may be processed for account administration, identity checks, payment processing, security, fraud prevention, customer support, legal compliance and responsible gambling purposes. You should read the Privacy Policy before registering.

Website availability and liability

Casinia Casino aims to provide a reliable service but does not guarantee that the website, games or account facilities will always be available, uninterrupted or error-free. Access may be limited for maintenance, upgrades, security reasons, technical problems, internet failures or circumstances outside reasonable control. You are responsible for maintaining a suitable device, connection and software.

To the extent permitted by law, Casinia Casino is not responsible for loss caused by events outside its reasonable control, misuse of the website, inaccurate information supplied by you, unauthorised access resulting from your failure to protect your credentials, or interruptions caused by third-party services. Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded or limited under Australian consumer law.

Complaints and governing requirements

If you have a question, transaction concern or complaint, use the support channel made available on the website and provide enough information for the matter to be reviewed. You may be asked to confirm account details or provide relevant records. Casinia Casino will consider complaints in accordance with its procedures and any applicable legal or regulatory requirements.

These terms are intended to operate in accordance with the laws and mandatory consumer protections that apply to the relevant service and player. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived.

By continuing to use Casinia Casino, you confirm that you understand these Terms & Conditions and agree to comply with them. Please check this page regularly for updates and contact support through the website if you need clarification before using an account, game, payment method or promotion.